Shipping policy
Shipping Policy
At VEstella, we’re proud to bring unique, high-quality fashion pieces to customers around the world. Our fulfillment partners operate globally, allowing us to source and ship products efficiently and directly to you.
Processing Time
Orders are processed within 1–2 business days. Once your order is packed and ready, you’ll receive a confirmation email with tracking information.
Shipping Time
Most orders are delivered within 10–14 business days, depending on your destination. Delivery times can vary slightly based on location, customs, and local courier services.
Reliable Carriers
We partner with trusted global shipping providers to ensure your order arrives safely and efficiently.
Peak Periods
Please note that delays may occur during high-volume periods such as holidays, or due to unforeseen global or regional logistics challenges. We appreciate your patience and understanding during these times.
Multiple Shipments
To streamline delivery, your order may arrive in separate packages. If so, you’ll receive tracking for each shipment at no extra cost.
Customs & Duties
Depending on your location, import taxes or customs fees may apply. These are the responsibility of the customer.
Support
Have questions about your shipment? Our team is here to help—contact us anytime at support@tryestella.com